I. SCOPE OF DELIVERY AND SHIPPING POLICY:

  • Factory Outlet FREE ship our products World Wide for total bill from 100USD and above

  • For safety reason for both customer and  Factory Outlet, we prefer PayPal as our online Payment. Paypal accept most major Debit & Credit Cards.

  • We use DHL Express to deliver our products within 3-7 days in every conner of the world. The shipping fee is included products' insurance

II. HOW TO ORDER:

  • Step 1 : View our products on at www.facebook.com/factoryoutlet.asia or www.factoryoutlet.asia

  • Step 2 : Place your order on the website or chat with us to order through facebook's message.

  • Step 3 : Our staff will confirm your order via email/facebook message the last time before delivery

III. MONEY TRANSFER:

Asia Commercial Bank (ACB)

Account name: Nguyen Hai Long

Account Number: 123700619

Swift code: ASCBVNVX 

Branch: Ho Chi Minh

Pay through Paypal: hailong.nguyen1212@gmail.com

Please let us know your order in the note

IV. FEEDBACK AND COMPLAINT:

FACTORY OUTLET appreciates and encourages feedback from customers regarding to our product quality and service. Please click to the Chat button (facebook message) to give your feedback, our staff will available shortly to help you.

Hotline:+84 907374757 or +84 1268999978

Email: long@factoryoutlet.asia

V. RETURN POLICY

- MONEY-BACK GUARANTEE within 45 days if you are dissatisfied with what you bought. Please keep the products intact and brandnew with all the tags on to be eligible for MONEY-BACK GUARANTEE.
- Our DHL agents will come and pick it up, you know do not need to go to the post office to send it back to Vietnam for us
- We will refund for you right after we got back the product.
 
Hotlines Whole Sale & Retail (8h-22h):
- Ho Chi Minh - Viet Nam: +84 1268 9999 78
- Ho Chi Minh - Viet Nam: +84 907 37 47 57
 

VI. IMPORTANT NOTES:

Did you know Viet Nam is the seccond largest Shoes & Garment Factory after China?