I. SCOPE OF DELIVERY AND SHIPPING POLICY:

Factory Outlet FREE ship our products World Wide for total bill from 100USD and above
For safety reason for both customer and Factory Outlet, we prefer Visa as our online Payment. Visa accept most major Debit & Credit Cards.

We use DHL Express, UPS, Fedex to deliver our products within 3-7 days in every conner of the world. The shipping fee is included products' insurance

II. HOW TO ORDER:

Step 1 : View our products on at www.facebook.com/factoryoutlet.asia or www.factoryoutlet.asia
Step 2 : Place your order on the website or chat with us to order through facebook's message.
Step 3 : Our staff will confirm your order via email/facebook message the last time before delivery

III. FEEDBACK AND COMPLAINT:

FACTORY OUTLET appreciates and encourages feedback from customers regarding to our product quality and service. Please click to the Chat button (facebook message) to give your feedback, our staff will available shortly to help you.

Hotline: +84 768999978

Email: long@factoryoutlet.asia

IV. RETURN POLICY

- MONEY-BACK GUARANTEE within 45 days if you are dissatisfied with what you bought. Please keep the products intact and brandnew with all the tags on to be eligible for MONEY-BACK GUARANTEE.

- Our DHL agents will come and pick it up, you know do not need to go to the post office to send it back to Vietnam for us

- We will refund for you right after we got back the product.

Hotlines Whole Sale & Retail (09:00-21:00):

- Ho Chi Minh - Viet Nam: +84 768 9999 78

V. IMPORTANT NOTES:

Did you know Viet Nam is the seccond largest Shoes & Garment Factory after China?

Delivery and payment

I. SCOPE OF DELIVERY AND SHIPPING POLICY:

II. HOW TO ORDER:

III. FEEDBACK AND COMPLAINT:

IV. RETURN POLICY

V. IMPORTANT NOTES:

Contact information

Policies