I. SCOPE OF DELIVERY AND SHIPPING POLICY:

II. HOW TO ORDER:

III. MONEY TRANSFER:

Asia Commercial Bank (ACB) - Hoi so branch

Account name: Nguyen Hai Long

Account Number: 768 9999 78

Swift code: ASCBVNVX 

Via Paypal: hailong.nguyen1212@gmail.com

Please let us know your order in the note

IV. FEEDBACK AND COMPLAINT:

FACTORY OUTLET appreciates and encourages feedback from customers regarding to our product quality and service. Please click to the Chat button (facebook message) to give your feedback, our staff will available shortly to help you.

Hotline: +84 768999978

Email: long@factoryoutlet.asia

V. RETURN POLICY

- MONEY-BACK GUARANTEE within 45 days if you are dissatisfied with what you bought. Please keep the products intact and brandnew with all the tags on to be eligible for MONEY-BACK GUARANTEE.
- Our DHL agents will come and pick it up, you know do not need to go to the post office to send it back to Vietnam for us
- We will refund for you right after we got back the product.
 
Hotlines Whole Sale & Retail (09:00-21:00):
- Ho Chi Minh - Viet Nam: +84 768 9999 78

VI. IMPORTANT NOTES:

Did you know Viet Nam is the seccond largest Shoes & Garment Factory after China?